General Questions
Q1: What is Rintelligence?
A1: Rintelligence is a website dedicated to providing informative blogs on automation and offering a range of DIY automation products. Our goal is to help enthusiasts and professionals alike enhance their knowledge and skills in the field of automation.
Q2: How can I contact Rintelligence?
A2: You can contact us via email at contact@rintelligence.in or by phone at 9073358508. Our customer service team is available to assist you with any inquiries.
Product Questions
Q3: What types of products do you offer?
A3: We offer a variety of DIY automation kits, PCBs, and controllers designed to help you build and customize your automation projects. Our products are suitable for both beginners and advanced users.
Q4: Do you provide instructions with your DIY kits?
A4: Yes, all our DIY kits come with detailed instructions and guides to help you assemble and use the products effectively. Additionally, you can find tutorial videos and articles on our website.
Shipping Questions
Q5: Where do you ship your products?
A5: Currently, we only ship within India.
Q6: How long will it take to receive my order?
A6: Standard shipping takes approximately 5-7 business days, while express shipping takes 2-3 business days. Please note that processing times may vary.
Return and Refund Questions
Q7: What is your return policy?
A7: We accept returns within 3 days of receipt. Items must be in their original condition, unused, and in their original packaging. Please contact our customer service team to initiate a return.
Q8: How do I request a refund?
A8: To request a refund, please contact our customer service team at contact@rintelligence.in. Refunds will be processed within 7 business days of receiving the returned item.
Order and Payment Questions
Q9: What payment methods do you accept?
A9: We accept various payment methods, including credit/debit/UPI cards and cash on Delivery (COD).
Q10: Can I cancel my order?
A10: Yes, you can cancel your order if it has not yet been shipped. Please contact our customer service team immediately to cancel your order. If the order has already been shipped, you may need to follow our return policy.
Miscellaneous Questions
Q13: Do you offer technical support for your products?
A13: Yes, we offer technical support for all our products. If you encounter any issues, please contact our support team at contact@rintelligence.in for assistance.
Q14: How can I stay updated with new products and blog posts?
A14: You can stay updated by subscribing to our newsletter. Simply enter your email address in the subscription box on our website to receive regular updates and exclusive offers